We offer the following shipping methods: Standard UPS Ground UPS Second Day UPS Overnite Large orders are charged a smaller percentage, and orders $1750 and above NO FREIGHT. Our shipping and handling policy lets ou know up front exactly how much your shipping costs will be. The below apply to normal ground shipping methods in the continental 48 states. Rates for Canada, Hawaii, Alaska, and countries other than the United States will be quoted by email or a telephone call after the order is placed. Expedited shipping methods will be charged a premium.
Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.
TERMS: Net 30 days on approved credit. FREIGHT POLICY: Shipments are based on shipping to one location in the continental U.S. by "ON TIME" LTD's choice of routing. Shipments outside U.S. are subject to additional freight charges. MINIMUM ORDER: Special order must total $500 as a stand alone order. NO RETURNS ON SPECIAL ORDERS. DELIVERY: All orders received by noon will be shipped within 48 hours. (See Shipping and Handling above) This does not include special orders. RETURNS: Must be authorized by a company representative, have a return authorization #, and is subject to a 15% restocking charge. Special orders may not be returned. RETURN CHECK POLICY: Subject to a $20 charge.
We offer the following shipping methods: Standard UPS Ground UPS Second Day UPS Overnite Large orders are charged a smaller percentage, and orders $1750 and above NO FREIGHT. Our shipping and handling policy lets ou know up front exactly how much your shipping costs will be. The below apply to normal ground shipping methods in the continental 48 states. Rates for Canada, Hawaii, Alaska, and countries other than the United States will be quoted by email or a telephone call after the order is placed. Expedited shipping methods will be charged a premium. 
TERMS: Net 30 days on approved credit. FREIGHT POLICY: Shipments are based on shipping to one location in the continental U.S. by "ON TIME" LTD's choice of routing. Shipments outside U.S. are subject to additional freight charges. MINIMUM ORDER: Special order must total $500 as a stand alone order. NO RETURNS ON SPECIAL ORDERS. DELIVERY: All orders received by noon will be shipped within 48 hours. (See Shipping and Handling above) This does not include special orders. RETURNS: Must be authorized by a company representative, have a return authorization #, and is subject to a 15% restocking charge. Special orders may not be returned. RETURN CHECK POLICY: Subject to a $20 charge.